THE IITU QUALITY MANAGEMENT SYSTEM


On December 18, 2025, JSC “International Information Technology University” successfully passed the second surveillance audit of its Quality Management System for compliance with the requirements of the national standard ST RK ISO 9001-2016.

The audit was conducted by a team of auditors from the national conformity assessment body, EUROASIA-MS LLP. During the audit, the experts noted the high level of competence of the specialists responsible for maintaining the Quality Management System, the professionalism of the University’s management and staff, and their strong knowledge in the field of management systems.


No nonconformities were identified during the audit. The audit team highlighted the stable functioning of the system and provided several recommendations for further improvement.

The University’s Quality Management System is maintained in an effective state and continuously improved. Regular monitoring, control, and analysis of QMS processes are carried out. QMS documentation is systematically updated and improved, and new documents are developed when necessary. Currently, the University has developed and approved more than 235 QMS documents regulating the main and supporting processes of the University’s activities.


The Quality Management System is considered by the University as an important tool for effective management and a guarantee of the quality of the educational process. It confirms the University’s ability to meet the established requirements for educational activities and to ensure a high level of quality in training specialists.

The Quality Management System has been functioning at the University since 2011. Its implementation has improved the overall efficiency of university management, enhanced coordination between departments, increased staff motivation, and improved the quality of managerial decision-making at all levels of management.

Voluntary certification of the Quality Management System in accordance with the international standard ISO 9001 and its national version confirms the University’s compliance with quality management requirements and serves as an additional guarantee of reliability and competitiveness at both the national and international levels.


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